Human Resource Coordinator

Human Resource Coordinator – Talent Operations

We are seeking a Human Resource Coordinator to support Talent Operations and HR Technology initiatives in a fast-paced, high-volume environment. This role will focus on HR system administration, recruiting operations, end-user support, process improvement, and customer service.

Responsibilities

• Administer and continuously improve Talent Acquisition systems and applications.
• Monitor and manage inbound HR Technology requests through ServiceNow.
• Troubleshoot issues, provide solutions, and drive requests to timely closure.
• Follow up with end users to ensure issues are resolved to their satisfaction.
• Triage complex issues to HRIS and other subject matter experts.
• Support recruiters, sourcers, hiring managers, and program specialists with system transactions.
• Design and improve recruiting processes to increase efficiency and enhance candidate experience.
• Develop training materials and deliver training sessions for system and process changes.
• Conduct workshops, office hours, and user training for Talent Acquisition teams.
• Participate in HR-led projects and cross-functional workstreams.
• Partner with HRIS, People Operations, Talent Acquisition, and People Analytics teams.
• Maintain accurate documentation, audits, and operational processes.
• Identify opportunities to leverage Generative AI to streamline workflows and improve outcomes.

Required Qualifications

• Bachelor’s degree required.
• 3–5 years of experience in Talent Operations, Recruiting Operations, HR Technology, HRIS, or related areas.
• Experience as a systems administrator in Workday, Beamery, BrightHire, or another HR ERP/HR technology platform.
• Strong Microsoft Excel skills.
• Experience with audits, operational processes, troubleshooting, and data management.
• Strong customer service and stakeholder communication skills.
• Excellent analytical, problem-solving, and organizational abilities.
• Ability to manage multiple priorities in a high-volume environment.
• Strong attention to detail, ownership, and accountability.
• Ability to work effectively with global and cross-functional teams.

Preferred Qualifications

• ServiceNow experience.
• Workday implementation or configuration experience.
• Talent Acquisition technology experience.
• HR systems/process improvement experience.
• Experience creating training materials and conducting end-user training.
• Experience with HR analytics or People Operations.

Location

Stamford, CT / Fort Myers, FL / Irving, TX

Work Arrangement: Hybrid – onsite a few times per month. Candidates should be located in or near one of the listed locations.