Why This Role Stands Out
This on-site Facility Manager role at Vroutes offers a fantastic opportunity to leverage your expertise in infrastructure and property maintenance to ensure the smooth operation of diverse facilities. You'll thrive here if you're a proactive problem-solver with a keen eye for detail, eager to contribute to a growing company's physical environment. Apply now to make a tangible impact!
Quick Overview
Job Description
At Vroutes HR, we focus on creating coaction capabilities and empowering employers with the most precious asset-people. With a combination of innovative technology and personal touch, we have enabled marketing and advertising firms to achieve their vision. Founded in the year 2017 Vroutes HR have been striving hard to help agencies across India structure their human resources and achieve their short and long-term goals. We are lean and agile in adapting to the dynamic changes in modernized methods of HR functioning. From Staffing and Recruitment, Performance management, Training and Development, Employee Engagement, Compliance management, Payroll management, Grievances Handling, HR Strategy services and HR Audits we are a one stop solution for complete HR Solutions.
1. Infrastructure and Property Maintenance
Oversee the maintenance of all common areas, internal roads, pathways, drainage systems, streetlights, and community infrastructure.
Ensure the proper functioning and upkeep of electrical systems, plumbing, water supply, pumps, DG sets, STP/WTP, and other utility installations, as applicable.
Monitor the condition of buildings, amenities, equipment, and infrastructure to identify and resolve maintenance issues proactively.
Plan and execute preventive and corrective maintenance activities.
Coordinate repairs, renovations, and infrastructure improvement projects.
Maintain maintenance schedules, equipment records, service logs, and technical documentation.
2. Facility and Common Area Management
Ensure the upkeep of landscaped areas, gardens, parks, clubhouses, swimming pools, gymnasiums, and other community amenities, as applicable.
Monitor housekeeping, waste management, pest control, sanitation, and overall cleanliness.
Ensure common facilities are maintained to premium residential community standards.
Conduct regular inspections and ensure timely closure of identified maintenance issues.
Coordinate with security teams to ensure smooth day-to-day community operations and appropriate access control.
3. Manpower and Staff Management
Manage and supervise housekeeping staff, technicians, electricians, plumbers, gardeners, security personnel, and other outsourced or in-house facility staff.
Allocate duties, prepare duty rosters, monitor attendance, and ensure adequate manpower availability.
Monitor staff performance, productivity, discipline, grooming, and service quality.
Ensure staff follow established operating procedures, safety guidelines, and service standards.
Address operational issues and coordinate training wherever required.
4. Vendor and Contractor Management
Coordinate with external vendors, contractors, and service providers for maintenance, repairs, and facility services.
Monitor vendor performance, service quality, timelines, and contractual commitments.
Verify completed work and ensure adherence to agreed specifications.
Maintain vendor records, service agreements, warranties, and annual maintenance contracts (AMCs).
Identify opportunities to improve service quality and optimise maintenance costs.
5. Budgeting and Cost Control
Prepare and monitor facility maintenance budgets and operational expenses.
Track expenditure on repairs, utilities, consumables, manpower, and vendor services.
Control unnecessary costs without compromising safety or service quality.
Maintain records of purchase requests, invoices, quotations, and maintenance expenses.
Recommend cost-effective solutions for recurring maintenance issues and infrastructure improvements.
6. Safety, Compliance and Emergency Management
Ensure compliance with applicable safety requirements and relevant statutory obligations for facility operations.
Monitor fire safety systems, emergency exits, firefighting equipment, and emergency response arrangements.
Coordinate periodic inspections, equipment testing, and emergency preparedness drills.
Ensure safe working practices for employees, contractors, and service providers.
Respond to emergencies such as power failures, water supply disruptions, equipment breakdowns, flooding, and other facility-related incidents.
Maintain incident reports and implement corrective and preventive actions.
7. Resident Coordination and Service Delivery
Act as the primary point of contact for facility-related concerns raised by residents, the association, or community management.
Ensure complaints and service requests are recorded, prioritised, and resolved within defined timelines.
Communicate maintenance schedules, planned service disruptions, and important operational updates.
Maintain a professional and service-oriented approach while dealing with residents.
Work closely with the Resident Welfare Association (RWA), Homeowners Association, or community management committee, as applicable.
8. Reporting and Documentation
Prepare daily, weekly, and monthly facility operations reports.
Track maintenance requests, complaint closure rates, preventive maintenance completion, and recurring issues.
Maintain records of assets, equipment, maintenance schedules, vendor contracts, and utility consumption.
Provide regular updates to management on facility performance, expenses, risks, and improvement initiatives.
Required Qualifications and Skills
B.E./B.Tech in Civil, Mechanical, Electrical Engineering, or a related engineering discipline.
5–8 years of relevant experience in facility management, property maintenance, residential communities, hotels, commercial buildings, or integrated facilities management.
Experience managing technical infrastructure, utilities, maintenance activities, and service staff.
Strong knowledge of preventive maintenance, troubleshooting, vendor coordination, and facility operations.
Experience handling housekeeping, landscaping, security coordination, and other outsourced services.
Good manpower management, communication, coordination, and problem-solving skills.
Ability to manage multiple priorities and respond effectively to emergencies.
Proficiency in MS Excel, email, reporting, and maintenance tracking systems.
Preferred Candidate Profile
Experience managing premium residential communities, gated villa projects, luxury apartments, or large residential townships.
Practical knowledge of electrical, plumbing, civil maintenance, water treatment systems, sewage treatment plants, DG sets, and other building utilities.
Experience managing multiple vendors and a sizeable facility workforce.
Strong ownership, accountability, and a hands-on approach to resolving operational issues.
Resident-focused mindset with the ability to maintain high service standards.
Key Performance Indicators (KPIs)
Timely completion of preventive and corrective maintenance.
Reduction in recurring breakdowns and infrastructure complaints.
Resident satisfaction and timely resolution of service requests.
Cleanliness and upkeep of common areas and amenities.
Vendor performance and service quality.
Maintenance cost control and budget adherence.
Staff productivity, attendance, and discipline.
Safety compliance and emergency response effectiveness.
We are looking for an experienced and proactive Facility Manager to oversee the overall maintenance, infrastructure, facilities, and day-to-day operations of a premium gated villa community.
The individual will be responsible for maintaining the community's infrastructure, common areas, utilities, landscaping, security coordination, housekeeping, and other essential services. The role involves managing facility staff, contractors, and service providers while ensuring high standards of maintenance, safety, cleanliness, and resident satisfaction.
The ideal candidate should have an engineering background, strong technical and problem-solving skills, and the ability to manage manpower, budgets, vendors, and day-to-day facility operations efficiently.