Quick overview
Job description
The Role
Veeva is looking for a highly motivated individual with life science industry experience within the Clinical Data domain. You will drive impactful product communication and champion customer success with our Clinical Data Management applications, Veeva EDC and Veeva DQS, partnering closely with our customers in India. You will also continuously grow your own expertise by staying at the absolute cutting edge of AI and digital transformation in clinical trials.
As part of the global Product Expert team, you will play a key role in the Product organization. Most importantly you will:
- Build and foster highly engaged Users Communities; regularly engage with the customers in a range of forums to provide clear and impactful communication that drives shared understanding & education, promotes product adoption, and delivers customer value.
- Represent the Product organization in customer meetings, online communities, and at industry events.
- Drive increased customer value through release education and product capability promotion.
- As a Voice for the Customers, capture and relay their needs, and industry-specific learnings, to our Product Management team based in the US, helping them to inform product decisions and improve designs that ultimately create better Clinical Data products that enable:
- AI & Digital transformation
- Risk-based decision making
- Regulatory compliance
- A culture of continuous improvement
- Excellence across the pharmaceutical industry
- Collaborate effectively with Veeva field teams to drive customer success, product excellence, best practices, and Veeva Product success.
To apply for this role, you must have recent hands-on experience in either Veeva EDC or Veeva DQS.
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