Systems Analysis, Senior

Your Role

In this role, you will lead end-to-end analysis for complex initiatives, translating business outcomes into solution options, detailed requirements, and actionable recommendations. You will partner with business, product, engineering, and testing teams from discovery through release, support implementation readiness, and mentor junior analysts to strengthen analysis quality and team standards. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Lead end-to-end analysis for complex initiatives, from discovery and requirements definition through testing, release, and business readiness.
• Analyze business functions and existing or proposed systems to identify application, integration, data-processing, and process-improvement needs.
• Translate business outcomes into solution options, evaluate tradeoffs, and recommend efficient, cost-effective approaches that leverage reusable capabilities.
• Define detailed functional requirements, system specifications, user stories, and acceptance criteria, maintaining traceability to business outcomes and test scenarios.
• Prepare process flows, charts, diagrams, and data mappings to support problem analysis, communicate dependencies, and guide implementation by development teams.
• Develop solution approaches aligned with established architecture and integration standards, partnering with engineering teams responsible for implementation.
• Define system integration test scenarios, support user acceptance testing, and coordinate system installations and release readiness with user departments and delivery teams.
• Provide analytical support for system-related issues, identifying impacts, dependencies, and recommended improvements.
• Mentor junior analysts and improve the quality and consistency of analysis artifacts, templates, and practices.
  

Required Knowledge and Experience

• Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 5 years of prior relevant experience
• Demonstrated experience leading end-to-end analysis for complex initiatives from discovery through release.
• Ability to translate business outcomes into solution options, tradeoffs, and recommendations.
• Strong requirements practices, including detailed specifications, traceability, testability, and support for UAT and release readiness.
• Ability to mentor junior analysts and improve team standards, templates, and analysis quality.

• Strong communication, stakeholder collaboration, problem-solving, and prioritization skills.

Preferred Knowledge and Experience

• Experience with complex integrations and data mapping, including APIs, ETL, and event-based patterns.
• Experience facilitating workshops or JAD sessions and driving decisions with cross-functional stakeholders.
• Familiarity with product or portfolio planning and developing level-of-effort estimates.
• Knowledge of security and privacy concepts and controls relevant to business applications.
• Experience defining and tracking KPIs to measure outcomes and support continuous improvement.

Our Values

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.