OCM Analyst

Basic Qualifications:

Education:

• Bachelor’s degree in organizational development, Information Technology, Business Management, or related field. Master’s Degree or relevant certifications (e.g., Change Management, PROSCI, ADDIE/SAM, PMP) is a plus.

Experience:

• A minimum of 3-5years’ experience in IT change management, 2-3 years of which are focused on IT initiatives.
• Experience managing large-scale IT change initiatives and activities and working in complex, matrixed organizations.
• Proven experience leading change in large-scale adoption across multiple teams or departments.

Skills:

• Strong understanding of change methodologies and principles, with the ability to guide teams through adoption.
• Strong understanding of the end-to-end change management process and tools from Stakeholder Analysis, Leadership Alignment, Communication and Engagement Planning and Execution, Change Impact Analysis, Training Needs Analysis and Development, and Change Measurement.
• Excellent written and verbal communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Excellent project management and problem-solving skills and practices, with ability to manage one’s work and a portfolio of projects.
• Ability to create professional presentations in PowerPoint, create spreadsheets in Excel, and create documents in Word.
• Ability to assess and mitigate risks associated with change.
• Demonstrate ability to apply agile principles + change principles to effectively manage scope.
• Perform all aspects of work with a high degree of effectiveness, efficiency, and accuracy.
• Promote a culture of agility adaptability, continuous learning, and empowerment, enabling teams to thrive in a rapidly changing environment.