Field Print Engineer

?? London
?? £36,000–£38,000 DOE
?? Walking role across London customer sites
?? Remote support from home when not required on-site

I'm working with an established technology business looking to hire an experienced Field Print Engineer to join its Managed Print team.

This is a great opportunity for someone from a print / MFD engineering background who wants a role combining hands-on printer support, installations and basic IT support.

The business is bringing its print and IT support functions closer together, so they're looking for someone who is strong on the print side but comfortable helping customers with straightforward technical issues as well.

What you'll be doing:

• Installing and configuring printers and MFDs across London customer sites
• Supporting and maintaining printer fleets
• Troubleshooting printing, scanning and connectivity issues
• Working with PaperCut and other print-management solutions
• Configuring print queues, drivers and network printers
• Carrying out fault finding, preventative maintenance and firmware updates
• Supporting printer rollouts and customer migrations
• Providing basic remote 1st line IT support where required
• Managing your own workload and customer visits independently

What they're looking for:

• Experience as a Print Engineer, MFD Engineer, Photocopier Engineer or Field Service Engineer
• Strong hands-on experience installing and supporting printers/MFDs
• PaperCut experience highly desirable
• Xerox or Ricoh experience preferred
• Good understanding of networking and printer connectivity
• Comfortable providing basic IT support to end users
• Strong customer-facing skills
• Proactive, reliable and able to work independently without being micromanaged

The environment:

• High-trust management style with plenty of autonomy
• Walking engineer role across London rather than a traditional van-based patch
• Opportunity to broaden your skillset across both managed print and IT support
• Ongoing technical training and career development
• £36,000–£38,000 depending on experience

If you're an experienced print engineer looking for a role with more variety, autonomy and the opportunity to develop further into IT support, I'd be keen to speak.

?? Apply directly or message me for more information.