Product Solutions Engineer - Public Safety

• Act as the technical SME for NEC's Public Safety solutions
• Define and maintain product and solution architecture standards
• Develop technical collateral, design guides and demo environments
• Support product roadmaps and non-functional requirements
• Engage with customers to gather technical requirements and shape future solutions
• Support workshops, solution demonstrations, proposals and bid responses
• Provide technical leadership across NEC's Public Safety solutions portfolio
• Work closely with Product Managers, Engineering, Pre-Sales and customers
• Help define product architecture, influence roadmaps, and deliver solutions supporting emergency services and critical response agencies across ANZ

Requirements

• 10+ years' experience across software, systems, infrastructure or solution engineering environments
• Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles
• Experience providing technical leadership and influencing technology strategy
• Strong understanding of SaaS platforms and product-based business models
• Ability to communicate complex technical concepts to technical and non-technical stakeholders
• Experience working within structured project environments and delivering to project milestones
• Strong troubleshooting and problem-solving skills across applications and infrastructure
• Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation
• Experience with Microsoft Active Directory and Windows domain environments
• Working knowledge of Microsoft Windows Server platforms
• Working knowledge of Linux/Unix operating systems
• Working knowledge of MySQL and/or Microsoft SQL Server
• Working knowledge of virtualisation platforms including VMware or Hyper-V
• Desirable: Emergency Services, Control Room or Public Safety systems experience
• Desirable: Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems
• Desirable: Knowledge of radio technologies including UHF/VHF, PTToC and P25
• Desirable: Experience within PABX, IP Telephony or Contact Centre environments

Core Competencies

Demonstrates extensive experience in Solution Architecture and Software Engineering, with a strong focus on SaaS platforms and technical leadership. Capable of communicating complex technical concepts effectively to diverse stakeholders while supporting emergency services and critical response agencies.

Highest-signal resume keywords

• Solution Architecture
• Technical Leadership
• SaaS Platforms
• Application Integration Technologies
• Microsoft Active Directory

ATS Optimization Keywords Hard Skills

• Solution Architecture
• Software Architecture
• Senior Software Engineering
• Troubleshooting
• Problem-Solving
• Application Integration
• APIs
• Scripting
• Automation
• Virtualisation

Soft Skills

• Communication
• Stakeholder Engagement

Industry Keywords

• Public Safety
• Emergency Services
• Control Room Systems
• Computer Aided Dispatch
• Critical Communications

Tools & Technologies

• Microsoft Windows Server
• Linux/Unix
• MySQL
• Microsoft SQL Server
• VMware
• Hyper-V