Senior Data Analyst

If you are interested in direct client Position, please send your resume.

Job Title: IT Data Analyst
Location: Denver, CO
Duration: Longterm

Required Skills & Experience
• Data Administration
• Master Data Support
• Request Prioritization
• Time Management
• Excellent interpersonal skills with both technical and non-technical personnel
• Passion for learning technology and business processes
Preferred Experience
• Great Plain or ERP support
• SharePoint Workflows
• Experience with application development
• Experience writing well-constructed, optimized SQL queries

Key Accountabilities
• Respond to incoming requests for data entry, administration, and support.
• Respond to general IT support requests (e.g., escalations, e-mails, dashboard alerts, chat, phone, or in-person) and accurately identify, diagnose, prioritize, resolve the tickets within established SLA standards. Enter/update technical problems, causes, and solutions within the ITSM software.
• Application Support (Office 365, production software, internally developed applications)
• Support others in IT with troubleshooting issues that arise and serving as an escalation point for complex issues.
• Support identified projects. May lead basic technology-related projects. Strong organizational skills and ability to prioritize work to meet deadlines.
• Other activities, duties, or responsibilities that are required of the employee may be assigned.