Salesforce Developer (Experience/Service Cloud)

Salesforce Developer (Experience/Service Cloud) -£60,000-66,000 – SE London – 2 days a week onsite

My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting growth we are looking to recruit for a Salesforce Developer (Experience/Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform.

The Salesforce Developer (Experience/Service Cloud) will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement.

On a daily basis the Salesforce Developer (Experience/Service Cloud) will be responsible for:

• Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice.
• Develop, integrate, test and maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform.
• Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans.
• Carry out unit, integration and performance testing, investigating and resolving issues identified during testing.
• Support day-to-day Salesforce operations, including user access, security, custom objects, fields, workflows, validation rules, page layouts, Apex and integrations.

To be considered for the role of Salesforce Developer (Experience/Service Cloud) you should have experience

• Proven Salesforce development experience, including Service Cloud and Experience Cloud.
• Strong technical capability in Apex development, Lightning Web Components, SOQL/SOSL, Flows and process automation.
• A solid understanding of the Salesforce security model, including permission sets, sharing rules, roles and profiles.
• Experience of CI/CD tools, deployment processes and end-to-end Salesforce project delivery.

This is a fantastic opportunity to work for a leading Housing provider. As well as a competitive salary the Pension and other benefits are excellent. The role involves just 2 days a week onsite with the rest remote.

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