IT Operations Lead

job summary:

As our first dedicated U.S. IT hire, you will build and shape the foundational systems, processes, and day-to-day technical operations supporting our growing team. You'll serve as the primary owner for all internal IT-ensuring our team has the secure, reliable tools and support they need to succeed.

location: Santa Fe Springs, California
job type: Contract
salary: $35 - 40 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:

Own user account provisioning, role updates, and offboarding across all core systems.

Configure, deploy, and manage laptops and hardware for new hires and ongoing team needs.

Provide fast, friendly technical support across hardware, software, and connectivity issues.

Maintain core IT infrastructure, cloud services, and Microsoft 365 environments for reliability and performance.

Build onboarding checklists, documentation, and baseline IT security policies to support company scaling.

qualifications:

-4+ years in IT support, systems administration, or corporate IT. Hands-on experience with Microsoft 365 administration and troubleshooting hardware/networking. A proactive, builder mentality comfortable taking ownership in a fast-growing environment. Ability to explain technical concepts clearly to non-technical team members. Startup experience, hybrid workforce support, or certifications (e.g., CompTIA, Okta).

skills:

IT systems,Microsoft 365,servers,Okta,adaptable,Excellent communication skills,friendly,Strong troubleshooting skills,reliability,Proactive,access rights,System Administration,audits,CompTIA A+,customer-service,data protection,onboarding,Help Desk,infrastructure,Credentialing,repairs,Security,IT support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.