Senior Technical Program Manager

Position: Senior Technical Project Manager

Department: Product & Technology

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a Senior Technical Project Manager within JET Connect Integrations, you will be the central point for planning, managing, and overseeing complex projects closely linked to P&T’s Grocery & Retail (G&R) initiatives. You will serve as the primary project owner and the main contact for our technical suppliers and G&R partners. Collaborating with a cross-functional team of engineers and operational leaders, you will ensure timely and high-quality delivery.

Location: Hybrid- 3 days a week from our London office & 2 days working from home

Reporting to: Technical Delivery Lead

These are some of the key ingredients to the role:

• Establish clear communication and coordination between Product, Engineering and Commercial teams as well as across the broader business.
• Lead Complex Partner Facing Projects through the full Integration lifecycle.
• Influence key stakeholders and act as a trusted advisor to facilitate change aimed at improving the structure, processes and culture across P&T
• Collaborate with clients to define requirements and develop solutions that can be effectively translated to the software development team.
• Lead the identification and management of relevant dependencies, risks and challenges, proactively resolving issues where possible
• Utilize product knowledge to troubleshoot issues, replicate problems, identify root causes, resolve or elevate issues appropriately.
• Advocating for and leading on initiatives resulting in continuous improvement of team ways of working and operational efficiencies within JET Ventures Integrations.
• Lead projects in a Business-As-Usual (BAU) stage, including account management responsibilities.

What will you bring to the table?

• Experience in project or development environments, with knowledge of Agile, PMP, PMBOK, or PRINCE2 methodologies.
• Proven ability to build strong relationships with internal and external stakeholders.
• Experience leading multiple projects in a fast-paced, geographically diverse environment.
• Ability to overcome obstacles to meet project deadlines, with a strong focus on detail and results delivery.
• (Nice to have) Experience in SaaS companies, hospitality/payments, and familiarity with APIs, Postman and JSON technologies.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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