Senior Integrated Facilities Account Director

The Senior Integrated Facilities Account Director leads a multi-site facilities management portfolio for a large pharmaceutical client. This role oversees integrated services delivery, regulatory and GMP/GxP-aware operations, financial performance, and risk management. The director serves as executive liaison to client leadership, driving strategic account planning, capital and project coordination, innovation in sustainability and workplace experience, and succession and talent strategies for site leadership teams.

Responsibilities

• Lead GMP/Gx
• P-aware facilities operations in collaboration with client Quality and Engineering teams across multiple sites.
• Ensure regulatory and client compliance for all integrated facility services and operations.
• Drive business continuity planning, emergency preparedness, and operational resilience for the account.
• Own executive business reviews, long-range strategic planning, and annual account plans with client leadership.
• Lead innovation initiatives in sustainability, energy management, workplace experience, and operational efficiency.
• Oversee capital planning and integration of facilities projects with client stakeholders and requirements.
• Develop and execute succession planning and talent strategies for site leadership and key facilities roles.
• Manage financial performance, including forecasting, P&L oversight, and supporting contract growth for the portfolio.

Required Skills

• Integrated facilities management
• GMP/Gx
• P compliance
• Regulatory compliance
• Financial planning and P&L management
• Executive client relationship management
• Business continuity and emergency preparedness
• Capital planning and project integration
• Strategic account planning
• Succession planning and talent development
• Operational excellence and continuous improvement