Quick overview
Job description
Title: WMOS Infrastructure Support Consultant
Contract: Ongoing contract
Location: Remote
Description :-
We're looking for a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience. You'll work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments — partnering with WMS Operations, DCS, Infrastructure, and Manhattan support teams to keep warehouse operations running smoothly.
What You'll Do
- Perform WMS application restarts after DCS configuration changes and maintenance
- Deploy Jasper reports, label files, and configuration artifacts across WMS nodes
- Perform SDN updates; create ADC alerts via Manhattan Management Console
- Manage SCI report schedules via the IBM Cognos SCI portal
- Enable diagnostic logging via CLI; gather logs and submit cases via Manhattan THRU portal
- Monitor nodes for stuck processes (PkCancelS, PkShipWaveS, PkInvoiceS) and resolve or escalate
- Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues
- Set up Manhattan Billing connections between WMS and billing servers
- Configure cron jobs and scheduled processes (task release, batch jobs, Inv605, invoicing)
- Configure and test MHE endpoints: setup, DIF logging, failover testing, and load balancer config
- Troubleshoot PIX transactions, Inv605 failures, and validate PIX Schedule Export
- Troubleshoot MIP, MDA, and WM application loading errors during builds/deployments
- Investigate wave/allocation failures — identify root cause via logs, run SQL to pinpoint affected orders/items, and hand off to DCS for data fixes
- Automate routine environment tasks: verification & validation scripting, automated restarts, etc.
What You Bring
- 7+ years in application/infrastructure support or production support
- Hands-on Manhattan WMOS/WMS experience in a production environment
- Strong Linux/Unix CLI, shell scripting, process monitoring, and log analysis
- Strong SQL for troubleshooting and data investigation
- Experience with cron/batch jobs, deployments, configuration changes, and environment support
- Familiarity with WMS integrations, interfaces, and warehouse transactions
- Solid incident management and communication skills
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