IBM Rational Team Concert (RTC) Consultant

Title: IBM Rational Team Concert (RTC) Consultant
Location: Remote
Duration: 12 months with a possibility of extension

Job Summary:
Position will operate as administrator for the Rational Team Concert/Enterprise Workflow Manager (RTC/EWM) product, providing support for that product. This position will entail assisting users with using and troubleshooting the product, documenting procedures, and applying maintenance or upgrades to RTC as required. Duties & Responsibilities: Must be able to assist developers and other users of RTC as needed. Provide support for scoping, development, testing, implementation, maintenance, and troubleshooting of RTC/EWW system.
Work with vendor and other groups to apply maintenance or upgrades to the system as needed.
Review and refresh documentation, procedures, and user guides to ensure accurate instructions on how to use the system.
On Call 24/7 in case emergency support is needed.
Requirements:
Mainframe Code Development and Production Support Processes
Mainframe File Organization Understanding
Mainframe Compile Processes
Mainframe Staff Support Experience
Mainframe and Java Client Troubleshooting
Mainframe DB2 Development and Support Experience
Rexx Script Development
Exceptional Communication Skills
Responsibilities:
RTC/RDZ Support
Support Day-to-Day End User Support
Support initiatives to upgrade and maintain RTC/RDZ servers in a distributed and virtual environment
Ability to teach the use of tools in a step-by-step manner
Thoroughly document help guides, procedures, and how-to documents.
Minimum bachelor's degree plus 4+ years IT Source Management experience OR 6+ years IT Source Management experience