Quick overview
Job description
The Valet provides professional, courteous and compassionate guest services.
• Coordinate traffic flow
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner • Assist guests with loading and unloading
• Collect and secure guest keys
• Predict and communicate traffic flow peaks and lot issues
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool
• Receive and receipt a variety of valet payments
• Accurately reconcile and report daily revenue
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time
• Keep work area clean of debris.
Required:
• Must be 21 years of age
• Must possess a valid driver’s license
• Must be able to operate both standard and automatic transmissions
• Must be fluent in English
• Prior experience in Cashier and Valet
• Good customer service skills
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