Sr. Support Analyst, Trading Applications, Information Technology

Senior Support Analyst, Trading Applications

Senior Support Analyst, Trading Applications will be part of the Global OMS/EMS support team responsible for handling OMS/EMS L1/L2 requests from CLSA trading desk, clients, vendors, brokers and exchanges.

Key Areas of Responsibilities

• Daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
• Understand and work with infra teams to setup connectivity between external parties including Exchanges and external brokers.
• Work in shifts to support Asia / US and Europe markets.
• Work closely with Application support team in CLSA Pune, US and Australia.

Requirements

• Bachelor's degree or above in Information Technology or relevant disciplines.
• 10 - 12 years experience with minimum of 5+ years proficiency, support and with good experience in OMS/EMS technology.
• Exposure to Fidessa or other OMS/EMS will be added advantage.
• 3-5 years of experience in a Broker / Dealer environment.
• Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment.
• Good to have knowledge of SWAP, Future & Options business in a DMA & DSA order flows.
• Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).
• Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India.
• Good knowledge of HK exchange driven activities coordination.
• Exposure in Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.
• Good exposure in Enterprise Message Systems like Tibco, Solace, etc.
• Exposure in change & incident management tools like SNOW.
• Must be self-starter and be able to work independently.
• Willing to undertake other Trade Support functions.
• Ready to work in Trading floor (high pressure environment).
• Excellent communications skills and the ability to interact with Vendors and Traders.
• Rollout EMS/OMS projects.
• Knowledge of SRE will be added advantage.
• Excellent command in both written and spoken English.
• Knowledge in ORACLE (user level), SQL, Store Procedures.
• Knowledge in Unix/Linus, Shell scripting, Perl.
• Basic knowledge in Python, Java Basic Knowledge in FIX.
• Awareness of SRE concepts is an added advantage.

About CITIC CLSA

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.

Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.

As part of CITIC Securities (SSE: 600030, SEHK: 6030), China's leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.

CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas.

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