Why this role stands out
This Travel Team Leader role offers a fantastic opportunity to develop your leadership and operational skills while ensuring client satisfaction and fostering a positive team environment. If you are a motivated individual with strong communication and problem-solving abilities, you will thrive in this position and contribute to a reputable company. Apply today to take the next step in your career!
Quick overview
Job description
Overall Purpose
Ensure customer satisfaction by providing quality services/support and by training, developing
and motivating team members
Provide leadership and guidance to site personnel
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are upheld
May Report to
Site Manager / Site Supervisor / Sr. Site Leader / Site Leader
Responsibilities
Client relationship & Business development
Establish and maintain relationships with customers and site personnel
Daily communication with various stakeholders at the site level
Operations
Assist Site Leaders or Sr. Site Leaders as needed
Train inspectors and validate adherence to process (ie: audits)
Communicate changes in projects and work instructions to inspectors
Document and report non-conformances to Site Leader/Supervisor
Make independent judgments for subjective scenarios according to project needs
Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to
process flow, new criteria, spikes/spills
Manage material movements using inventory management tools (ie: scanners) as needed
Work as an inspector when required
Comply with local and company Health & Safety legislation, laws, and policies
Comply with all TRIGO and site specific customer policies
Organization & management
Facilitate communication of information within and between workgroups
Assist in maintaining a 5S/6S working environment
Technical
Collect and maintain company reports and data
Utilize company web portals to record required audits and documentation
Other
Any other duties as assigned
Knowledge, skills, abilities
Hard skills Values & attitudes
Proficiency in English
Excellent written and verbal
communication skills
Computer skills – Microsoft Office
(basic Microsoft Excel proficiency) and
Outlook
Proficient in the use of various gauges
and measuring devices
Demonstrated flexibility within a fast-
paced challenging environment
Ability to take initiative and handle
highly sensitive and confidential
material
May require the ability to travel on a
flexible schedule as needed for
variable lengths of time and distances
Walk and/or stand for long periods of
time
Lift / move 30-50 pounds
Work in a repetitive environment to
include one or more of the following:
lift, twist, grasp, grip, reach, pull, push,
bend, squat, kneel
Work in an environment that may
include exposure to extreme heat or
cold, loud noises, moving mechanical
parts or machinery, fumes and odors
Values & Attitudes
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
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