Service Technician I

Service Technician I | Cheshire, CT | On-site

This global leader provides integrated security solutions, protecting, connecting, and optimizing businesses worldwide. With a vast international team and a commitment to client experience, they leverage technology, knowledge, and people to deliver comprehensive health, safety, and security solutions. The company is dedicated to making the world a safer place through an unparalleled client experience.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment end-to-end testing for upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• A C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong working knowledge of Microsoft Office, with excellent written and verbal communication skills.
• Excellent problem-solving, analytical, and time management skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided for effective role execution.

Apply via Haystack today!