IT Helpdesk Technician: Fast, Friendly End-User Support

RGIT Australia is seeking a customer-focused IT Helpdesk Technician to provide end-user support via phone, email or chat across Windows and macOS environments. You will diagnose issues, document interactions and collaborate with engineers to resolve problems promptly.

The role requires at least 1 year in an MSP or service desk setting, a Certificate III in IT or near equivalent, and a valid driver's license. On-site support will be required in Melbourne metro area.