Service Technician I

Service Technician I | Flinthill, MO, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses globally. With a strong commitment to client experience and a focus on innovation, they leverage their expertise, knowledge, and technology to deliver comprehensive health, safety, and security services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment testing for all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus).
• Working knowledge of network communications and IP addressing.
• Strong working knowledge of Microsoft Office, with excellent problem-solving and analytical skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!