US Patriot Senior Lead Retail Sales Associate

Job Description
Senior Lead Retail Sales Associate, (Full Time)

• US Patriot, On Base (West Point, NY)

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear?
Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products. With more than 100 locations across the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and expertise to the wide range of customers we serve.
US Patriot is seeking a Full-Time
Senior Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.
The Senior Lead Retail Sales Associate is responsible for all store operations to achieve sales goals and deliver outstanding customer satisfaction. As the leader of the retail team, the Senior Lead Sales Associate must be a coach and motivator, driving continuous improvement in sales and satisfaction.
Manage the daily operations of a US Patriot store, including the supervision of all store employees
Training: Sales/product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory:
Sales and Merchandising: Will ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. The Lead Sales Associate is responsible for creating a sales plan to meet the store’s sales obligations
Must know the gear (study catalogs) to assist customers. Encourage employees to perform by setting sales goals and a plan to meet store goals
Customer Experience: Ensure that customers have an outstanding, pleasant shopping experience
New Items: Communicate customer requests to the District Manager and Planner so we can bring in new items as soon as possible
Accurately receive all deliveries of merchandise to the store in a timely, accurate manner
Inventory: There must be stock available for sale; the Lead Sales Associate must check inventory regularly
Must demonstrate good judgment and respect for the position with the Company, coworkers, AAFES Staff, Clients, and Customers
Bachelor’s degree preferred
Three years of previous experience with retail management preferred
Excellent verbal and written communication skills, problem analysis, and decision-making
Financial and quantitative analysis (preferred)
Demonstrate ability to manage the sales team to achieve the company's sales goals
Ability to continuously move around all areas of the store daily
Ability to work flexible shift hours, 7 days a week
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
~401(k) retirement plan with company contribution (because you will retire someday)
~ Flexible benefits—choose what you like, ignore the rest
~ Vacation and Personal Time
~ Paid Holidays
~ Tuition reimbursement
~ Daily Pay: up to 50% of your pay
EOE/Disability/Vets