Why this role stands out
This Principal Engineer role at Westpac Group offers a fantastic opportunity to shape the future of customer communications through innovative full-stack Java development and architectural leadership. You'll thrive here if you're a seasoned engineer eager to mentor teams, drive technical excellence, and make a significant impact within a reputable organization, enjoying the flexibility of a hybrid work model. Apply now to build your best future and contribute to a modern, secure, and efficient communication ecosystem.
Quick overview
Job description
Create your best future and join as a Principal Engineer (Full Stack - Java).
- Location: Gold Coast based only
- On-site Requirement: 2 days per week in the office
- Why On-site? This role involves working closely with teams and stakeholders, with regular face-to-face meetings and collaboration, making an in-office presence important.
What's the role?
As a Principal Engineer, you'll provide hands-on technical leadership for Communication Intelligence, shaping the architecture, engineering practices and capabilities that support timely, secure and reliable customer communications across multiple channels. You'll work across customer engagement platforms, data, decisioning, integrations and operational services, guiding teams from architecture through to production.
Additionally, you'll design reusable APIs, event patterns, platform services and automation, while improving scalability, observability, resilience and traceability. You'll help modernise the communication ecosystem, reduce reliance on legacy platforms and strengthen security, privacy, consent and governance across the communication lifecycle.
You will lead key technical decisions, drive engineering standards and support major incident resolution. You'll also mentor senior engineers, partner with Product, Data, Cyber, Risk and Architecture teams, and explore AI and automation opportunities to improve engineering productivity, operational efficiency and customer communication delivery.
What do I need?
- Strong full-stack engineering experience, with hands-on expertise in Java, Spring Boot and TypeScript are essential.
- Deep experience designing and building large-scale, distributed enterprise platforms supporting high-volume, business-critical services.
- Strong knowledge of event-driven and API-first architectures, including streaming, asynchronous processing, integrations and failure handling.
- Experience with cloud and platform engineering, including containerised workloads, CI/CD, infrastructure as code and automation.
- Experience designing and implementing Agentic AI and intelligent automation, including AI agents and automated workflows in enterprise environments.
- Strong understanding of observability, reliability and resilience, including monitoring, performance, incident management and disaster recovery.
- Proven technical leadership across multiple engineering teams, with the ability to remain hands-on, review code, influence architecture and mentor senior engineers.
Why join us?
We're obsessed with becoming our customers banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help you grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY button
We're all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the Diversity, sustainability and flexibility section.
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