Quick overview
Job description
Product Executive (Spanish Speaking)
25,600 - 28,000 per annum, dependent on experience
Folkestone Hybrid
Are you passionate about travel, love bringing ideas to life, and enjoy making sure every detail is just right? At Saga, were looking for a commercially minded and organised Product Executive to join our Travel team, supporting the development and delivery of exceptional holidays and unforgettable experiences for our customers. This is a fantastic opportunity to build your career in the travel industry, working alongside a passionate team committed to creating holidays our customers will love.
Youll play a key role in supporting our Product Management team, helping turn destination knowledge and supplier partnerships into exciting travel products. From managing contracts and costing briefs to maintaining accurate commercial systems and coordinating with suppliers, youll help ensure everything runs smoothly behind the scenes. Working closely with teams across the business, youll contribute to new product development, quality control and operational improvements that make a real difference to the customer experience.
Were looking for someone who is proactive, commercially curious and enjoys building strong relationships. Youll bring excellent organisational skills, a keen eye for detail and the confidence to collaborate with a range of stakeholders. Fluency in Spanish is essential, alongside a genuine enthusiasm for travel and a desire to create the best experiences for our guests.
This requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.
Role ResponsibilityAs our new Product Executive you will be responsible for providing administrative support for Product Managers.
Other accountabilities will include:
Creating all contracts, including Terms and Conditions, annexes, and variations
Ensuring all contracts are signed, logged, and managed to agreed timelines
Creating and updating Trip Planners (product costing briefs) for Product Managers to review and sign off
Conducting year-on-year rate comparisons and commercial analysis
Raising and maintaining date grids accurately
Supporting Product Managers in securing allocations with suppliers
Assisting Product Managers in negotiating supplier rates
Supporting the development of new tours and researching innovative ideas to excite customers
Planning and booking familiarisation (FAM) and educational trips for colleagues and trade agents
Populating and maintaining commercial fields within the internal system
Building and maintaining strong collaborative working relationships with other departments, particularly Product Operations, to ensure smooth business operations
Acting as the escalation point for quality issues and responding with a customer-first mindset
Setting up new tour content within the internal system and approving where required
Serving as the escalation point for supplier overbookings and stop-sale requests
Liaising with the Health & Safety team to ensure new suppliers are fully assessed and compliant
Representing the company at trade shows, corporate functions, and occasional overseas educational trips
Taking ownership of assigned products and supplier relationships while acting as their internal champion across departments.
The Ideal CandidateAs our Product Executive, you will have prior experience supporting product, contracting and operations teams within travel.
You will be a confident communicator in Spanish, both verbal and written. Aswell as being able to demonstrate the following skills and attributes;
You will also need to demonstrate the following skills and experience:
Creating, reviewing, and managing supplier contracts
Commercial awareness and rate analysis
Strong administration skills in a fast-paced environment
High attention to detail and numeracy skills
Strong written communication and presentation abilities
Proficient in Microsoft Office (Excel, PowerPoint, Word)
Data accuracy and reporting
Skilled in supplier relationship management
Deadline and timeline management
Clear reporting and follow-up
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE FOR THIS ROLE:
- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus - Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
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