HR Shared Services Team Leader

Why Greencore?
Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.
We are looking for a HR professional to join us as a HR Shared Services Team Leader on a 12 Month FTC!
As HR Shared Services Team Leader, you will supervise and develop a team of HR Shared Services Coordinators to create a centre of excellence which delivers accurate and efficient HR services to onsite HR teams, line managers and colleagues across the business.
You will:

• Lead a team focusing on transactional and advisory support via the HR helpdesk and relevant electronic routes preparing all relevant colleague documentation to ensure that all paperwork and systems are completed, maintained, and issued correctly
• Regularly quality check HR helpdesk call handling to ensure high standards of customer services are met and maintained, identifying areas of improvements
• Regularly quality check HR helpdesk call handling to ensure high standards of customer services are met and maintained, identifying areas of improvements
• Responsibility for the administration of the HR information system and associated systems to ensure the accuracy of information
• Manage and support HRSS team members in their day-to-day transactions and ensure that the workload is spread in the most efficient manner across the team, achieving or exceeding service level agreements
• Promote a culture of continuous improvement focusing on underpinning technology and identifying opportunities and adapting current processes to reflect the feedback from customers and colleagues

What we're looking for

• We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity.
• CIPD membership and qualification or time served in Human Resources, ideally with experience as a HR generalist or HRSS roles
• Experience of transactional HR activities
• Experience of working within a customer service focused team environment
• Proactive, organised and able to work flexible in order to meet deadlines and have the drive to deliver results

If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.
What you'll get in return

• Competitive salary and job related benefits
• Holidays
• Competitive matched pension contributions
• Life insurance up to 4x salary
• Company shares save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform
• Enhanced parental leave and menopause policies

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
We reserve the right to close this advertisement before the stated closing date.
Recruitment Fraud Warning:
Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.