Associate, Talent Acquisition Operations

The Talent Acquisition Coordinator and Operations is responsible for managing at highest quality, end to end candidate management and recruitment operations for all Business Unit/s. 

Key Accountabilities and main responsibilities

Strategic Focus

• Work with Recruiting Team members for daily scheduling and provide input into candidates.
• Coordinate interviews between candidates and hiring managers.
• Manage calendars, book meeting rooms, and send confirmations.
• Ensure timely communication and follow-ups.
• Act as a point of contact for candidates throughout the hiring process.
• Send interview invites, feedback.
• Maintain a positive candidate experience.
• Maintain accurate records of candidate interactions and hiring decisions.
• Contribute to the wider HR agenda by supporting EVP, on-boarding, culture, engagement, retention, branding, initiatives.
• Actively promote inclusion in all areas of recruitment, ensuring considered across all elements of recruitment and selection.

Operational and Reporting Management

• Maintain and update applicant tracking systems (ATS).
• Assist in posting job openings on various platforms.
• Support candidate documentation.
• Track recruitment metrics (e.g., time-to-fill, source of hire).
• Prepare reports for TA and HR leadership teams.
• Help identify process improvements.

Governance & Risk

• Ensure adherence to company process, legal and regulatory requirements.
• Process excellence, data integrity and compliance to policy and legislation (requisition management to ensure data up to date and accurate, zero fail on audit).
• Review team working practices/procedures to identify opportunities to improve quality or productivity.

The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role.

Experience & Personal Attributes

• Strong Talent Acquisition Coordination experience of 1-3 years in a high-volume environment (35 to 40 schedules in a day).
• Proven experience and results in an in-house or RPO environment.
• Demonstrated ability to develop trusted partnerships across all levels of the business.
• Confident in managing stakeholders and influences throughout a recruitment process.
• Excellent written, verbal and presentation skills.
• Strong organisational skills with the juggle multiple priorities and deliver to required timescales.
• Demonstrated flexibility and agility to work effectively within a fast paced, complex and changing environment, with an ability to work under pressure.
• Tertiary qualifications in HR or a related discipline is preferable, but not essential.
• Strong attention to detail, high quality standards with analytical and problem solving ability.
• Ability to work with both business and HR stakeholders at varying levels of seniority and experience.
• Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines.