Content Writer / Contract / Remote / PST Hours

Our client, a leading accounting and finance software company is actively looking for a remote Content Writer to join their team! This role is remote and support PST hours.
In this role, you will be writing customer assistance content including articles, instructional guides, and creating videos for their product users. They are looking for someone to collaborate with other designers, writers, product managers, customer success specialists, and engineers to create these customer-facing help articles while using AI tools to improve quality and efficiency.
Contract Duration: 1 year
Required Skills & Experience:

• Bachelors degree
• 2-4+ years of experience in help-driven content writing or technical writing
• Experience working with AI tools

Desired Skills & Experience:

• Experience in WordPress is a plus
• Claude experience is a plus
• Prior experience working on finance content is highly preferred!

What you will be doing:

• Document product functionality, troubleshooting, and best practices through research and cross-team collaboration
• Upload content using WordPress
• Improve content through customer and expert feedback, analytics, and best practices