Why this role stands out
This seasonal role offers a fantastic opportunity to hone your customer service and sales skills within a prestigious retail environment, contributing to a mission-driven, award-winning company. If you're passionate about wellbeing and thrive in a dynamic team setting, you'll excel in delivering exceptional customer experiences. Seize this chance to join a celebrated brand during a key retail period!
Quick overview
Job description
The Role
We are looking for seasonal sales assistants who have passion and flair for customer service to join our John Lewis Oxford Street Shop in Shop part-time on 14 hours a week across the busy Black Friday/Christmas period from October until start of January.
We are on the hunt for a team member who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values, ideally with a passion for the health or beauty industry!
We are looking for team members that can work well a team environment, thrives under pressure and reacts to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.
What You Will Do
- Drive forward sales and company objectives working towards targets through our NEOM Wellbeing customer journey
- Carry out an exceptional NEOM Wellbeing customer journey with every customer to include open questions, scent discovery tests and product demonstrations through hand and arm massages
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Work on initiative and be super proactive
- Ensure excellent timeliness and attendance to your shifts
- Always maintain company standards (housekeeping, cleanliness and visual merchandising)
- Be a team player!
Why NEOM Wellbeing?
We are proud to have been recognised by The Sunday Times as one of the Best Places to Work two years running, and it is something we work hard to deserve. NEOM Wellbeing is a B Corp certified business on a mission to supercharge the wellbeing of our communities and our planet with 100% natural fragrances, and we bring that same energy to looking after our own people.
At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer
What We Would Love
- Previous retail experience (within a health/beauty environment is desirable)
- A passion for wellbeing
- A love of customer service which translates to/inspire your colleagues
- Be a self-motivator who maintains impeccable standards in store
- Confident communicator - treat everyone with honesty, kindness and respect
- Meticulous attention to detail
- Thrives in a fast-paced business and adapts easily to change
- The ability to work retail hours - which can include weekends and evenings
- TIME TO CHILL – paid holiday, pro rata to your hours and contract length
- NEOM GOODIES – a free NEOM product each month you're with us, plus staff discount. Perfect timing for your Christmas shopping!
Apply Now
If you’re ready to share some Good Vibes on our John Lewis counter at Oxford Street over the Christmas period and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
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