PAS Operations Support Manager (NSW/ACT)

We’re proud to announce a major milestone for Downer.

Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across the two largest regions, NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.

We’re inviting applications to join our permanent workforce in Sydney as a PAS Operations Support Manager. We’re committed to building a workplace where everyone feels respected, valued, and empowered to contribute.

We’re looking for people from all backgrounds, whether you bring Defence experience, industry knowledge, or transferable skills from infrastructure, facilities management or other regulated sectors.

If you’re passionate about contributing to Defence capability and want to lead a high-performing, inclusive team, express your interest today.

What You’ll Do
This role offers broad operational accountability, with key responsibilities including:

• Support delivery of Estate Upkeep, Land Management, Aerodrome Operations, and Training Area and Range Management services across multiple Defence sites.
• Monitor contractual performance, compliance, audit actions, KPIs, PMF outcomes, and regional reporting for the PAS Operations Manager and client stakeholders.
• Promote Zero Harm by embedding WHS and environmental obligations, coordinating incident responses, and monitoring corrective actions.
• Support financial forecasting, subcontractor performance, contract change proposals, variations, and business improvement opportunities.
• Build productive relationships with Defence, subcontractors, service partners, local authorities, and internal teams while supporting team capability and accountability.

What You’ll Bring

• Tertiary qualifications in Business, Facilities Management, Engineering, or a related field; postgraduate qualifications such as an MBA are desirable.
• Extensive operations or contract management experience in infrastructure, facilities management, or Defence, including large multi-site service contracts.
• Demonstrated experience managing subcontractors in regulated or high-risk environments, with strong WHS leadership and contract compliance capability.
• Sound knowledge of asset management, maintenance service delivery, Government contract structures, Statements of Work, CCP processes, KPIs, PMF, and preferably GEMS.
• Ability to obtain and retain an appropriate AGSVA Security Clearance.

More than anything, you’ll bring operational and strategic leadership, a customer-focused mindset, strong integrity, and the courage to improve how services are delivered.

Why Downer?
Downer plans, creates, and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

Downer is a sovereign-owned, ASX-listed Australian company and proud recipient of the Estate & Infrastructure Business of the Year (2025) and Prime Contractor of the Year for two consecutive years (2024 and 2025). With over 80 years of support to the Australian Defence Force, our Base and Estate Management team delivers innovative solutions and integrated services to the ADF and New Zealand Defence Force.

What It Means to Belong at Downer
We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally, you’ll find real opportunities to advance your career.
• Perks@Downer, including healthcare discounts and savings on retail and car purchases.
• Employee Assistance Program support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from people whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly, we’d still like to hear from you. If it feels like the right fit, apply. Potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, let us know. We’re here to help you put your best foot forward.