Senior Client Manager

Senior Client Manager | Glendale, CA, United States | Hybrid

We're hiring on behalf of a globally recognized leader in employee benefits and human capital consulting, known for its commitment to helping organizations build better workplaces and foster employee success. This employer is dedicated to fostering a community of trusted experts and compassionate partners who collaboratively solve problems and shape the future of work.

The Role

• Lead the client service cycle and ensure a seamless renewal process.
• Prepare and deliver presentations for both fully-insured and self-funded accounts.
• Support annual enrollment meetings and develop communication strategies.
• Identify growth opportunities and share strategic insights with the sales team.
• Foster innovation by generating new ideas and improving processes.

What You'll Need

• Proven ability to build and maintain strong relationships with clients, team members, and vendors.
• Excellent communication skills, with the ability to explain complex issues clearly, both in person and in writing.
• Proactive approach to managing multiple priorities and meeting deadlines.
• A commitment to ethical behavior and upholding organizational values.
• A willingness to learn, grow, and mentor others.
• Bachelor's degree with 5+ years of client service and/or claims management experience OR High School degree/GED with 10+ years of client service and/or claims management experience.
• 1+ years of supervisory experience.
• Life & Health licensing required.

What's On Offer

• Comprehensive medical, dental, and vision plans starting from day one.
• Robust retirement savings options with 401(K) and Roth plans.
• Generous educational expense reimbursement and training programs.
• Flexible work hours and digital mental health services.
• Opportunities for career growth and development within a supportive environment.

Apply via Haystack today!