Member-Centric Service Designer - Hybrid/Remote
Quick overview
Job description
RACWA is seeking a Service Designer to support end-to-end member and customer experience design across a range of business units and projects. You will apply human-centred design practices to identify gaps and opportunities and drive service strategy improvements.
The role focuses on leading research, mapping journeys, and translating insights into actionable design decisions within a fast-paced, hybrid work environment. A 12-month maximum-term contract is typical for this assignment.
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