Quick overview
Job description
About the Role
Join an applied AI team delivering voice AI solutions to enterprise clients. You will work closely with customer teams to turn requirements into production-ready systems, while sharing insights that help improve the platform.
What You'll Do
Lead projects from early prototypes through production, clearly communicating progress, risks, and blockers.
Design and build voice AI solutions, including effective LLM prompting approaches.
Develop full-stack integrations with enterprise systems such as CRMs, ERPs, and scheduling tools using Python and JavaScript.
Partner with sales and customer teams to gather requirements, create demos, and present system designs.
Coordinate project scope and keep cross-functional teams aligned with concise updates.
Turn reusable implementation patterns into tools or platform components.
Translate customer feedback into actionable product and go-to-market recommendations.
What We're Looking For
At least 5 years of experience in customer-facing engineering or technical roles, including work at startups or an established technology company.
Experience as a forward deployed engineer, solutions engineer, technical product manager, founder, or in a similar customer-facing role.
Strong production engineering skills and deep knowledge of distributed systems.
Hands-on experience with React, Node.js, Python, and AWS, and a track record building full-stack integrations.
Background delivering AI or voice AI solutions, using LLM prompting techniques, or a comparable level of senior engineering experience.
Strong communication and collaboration skills, with ownership and comfort suggesting improvements in a fast-paced environment.
Strong computer science fundamentals, typically supported by a degree in computer science, computer engineering, or electrical engineering.
Compensation & Benefits
Base salary: $215,000 to $290,000 USD annually. Visa sponsorship is available.
Location
On-site in Redwood City, California. This role works in person six days per week.