Senior Tech Service Desk Lead - 24/7 IT Support & Mentoring

Unisys in Canberra, ACT is seeking a Senior Technical Service Desk professional to support Federal Government clients. You will handle Level1 IT requests with a focus on service quality, data accuracy, and timely resolution.

The role requires an active NV1 security clearance, Australian citizenship, and at least 1 year in IT service desk work. You will work in a 24/7 roster, mentoring teammates and contributing to proactive incident management.