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Business Development Manager Glass Segment

CalderysDelhi🇮🇳India

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationDelhi, India
Technical Support

Job description

Responsibilities:

  • Act as the technical expert for all refractory products used in the glass segment, including silica, AZS, alumina, and fused cast products.

  • Provide technical support for product selection, installation guidance, and troubleshooting at customer sites.

  • Lead product trials, performance monitoring and post-mortem analysis.

  • Work with NPD and production teams to enhance product quality, reduce glass defects (e.g., blisters, stones), and improve campaign life.

  • Arrange for approval from OEM’s, equipment designers and technical consultants wherever required.

  • Develop and update Product Data Sheets, lining concepts, and thermal modeling insights.

  • Analyze customer feedback and field performance to drive continuous product improvement.

  • Monitor market and competitor trends in the glass segment and recommend strategic product positioning.

  • Support bidding and proposal preparation by contributing to product selection, performance data, and technical differentiators.

  • Conduct internal and customer training sessions on glass refractories and application practices.

Requirements:

Essential:

  • B.Tech - Chemical/Glass & Ceramics with 7 to 10 years of experience.

  • Knowledge of manufacturing processes of different categories of glass, refractory solutions and application of products in the glass segment.

  • Knowledge of typical furnace zones (melter, regenerator, throat, forehearth, etc.) and material selection based on design/operation parameters.

Preferred:

  • Interpersonal Skills:

  • Ability to work with teams and lead decision-making processes in a team environment.

  • Excellent interpersonal communication and listening ability.

  • Management Skills:

  • Strong analytical skills.

  • Excellent planning and organizational skills.

  • A strong ability to be adaptable and flexible.

  • Effective negotiation skills.

  • Effective communication Skills.

  • Highly motivated / self driven, results oriented.

  • Capable of handling multiple priorities.

  • Able to generate multiple solutions to problems in order to troubleshoot them effectively.

  • Able to collaborate with external and internal customers and stakeholders.

  • Other Skills:

  • Ability to interpret basic financial data.

  • Proficient in MS-Office/GSuites.

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