Quick overview
Job description
Key Responsibilities:
- Be an extension of the Thuma retail team and create an environment where people like to spend time.
- Oversee daily cafe operations, including opening and closing procedures.
- Prepare and serve high-quality coffee beverages with precision and care.
- Provide excellent customer service, creating a welcoming and positive atmosphere.
- Engage with customers, take orders, and offer product recommendations.
- Maintain cleanliness and organization of the cafe area and equipment.
- Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
- Work collaboratively with the cafe and retail team to ensure smooth cafe /retail operations.
- Stay informed about Thuma products and promotions to assist customers effectively.
What You’ll Need:
- Based in San Francisco
- Previous experience as a Barista in a cafe or similar setting is preferred.
- Passion for coffee and dedication to delivering an exceptional customer experience.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Attention to detail and a commitment to cleanliness and hygiene.
- Available to work weekends and holidays.
- Ability to be mobile on the sales floor for extended periods.
- Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.
Why Join Us
- 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
- Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
- Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work.
- Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
- Employee Discount**: 40% off almost all Thuma products.
- Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
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