Quick Overview
Seniority
Mid Senior
Employment type
Employee
Work mode
Hybrid
Location
Fort Meade, MD, United States
Posted
2 days ago
AgileConfluenceJiraMicrosoft Office
Job Description
Recro, a Certified Small Business, helps federal agencies achieve their goals through IT infrastructure, cybersecurity, DevOps, cloud services, and digital transformation. We prioritize innovation, employee growth, and a collaborative work environment, guided by our core value - to make a difference. Currently, Recro is seeking a motivated, career and customer-oriented System Engineer tojoin our team in Ft. Meade, MD. Clearance
- TS/SCI FS Poly Responsibilities:
- Multi-Factor Authentication Management System (MFAMS) is seeking a System engineer to work with a team of developers to support enterprise web applications across multiple fabrics.
- MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.
- The position involves documenting the full life cycle design, development and testing software across multiple fabrics.
- Technical background with experience in troubleshooting and requirements gathering.
- Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation.
- Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents.
- Have the ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.
Required Qualifications
- Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 5 years of additional SE experience may be substituted for a bachelor's degree for a total of 15 years.
- 10+ years of System Engineering experience in programs and contracts of similar scope, type, and complexity.
- Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications
- Gather, analyze, and document customer requirements
- Triage user issues
- Track and respond to user issues/questions
- Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
- Create briefings and roadmaps to present to the customer
- Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
- Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
- Excellent oral and written communication skills
- Familiarity with agile projects and processes
- Report weekly/monthly/quarterly status in a timely manner
- Provide meeting minutes
- Coordinate and identify test users for various scenarios
- Track and report testing results
- Coordinate software deliveries with external organizations Benefits at Recro
- 100% paid medical, dental, and vision
- 401k - 6% matching and 401k profit sharing
- PTO - 120 Hours
- Federal Holidays
- Education and Tuition Reimbursements
- Wellness Benefits
- A lot of cool gear! Working at Recro
- A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place.
- A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world.
- A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work.
- A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.
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