MuleSoft API Developer

Summary
We are seeking a skilled MuleSoft API Developer with 4 6 years of experience in MuleSoft integration and automation technologies. This role combines API development, Python scripting, experience with AI technologies (Claude or OpenAI API integrations), and L2/L3 production support responsibilities.

The ideal candidate will build and maintain API-led integrations, develop AI-first automations, and ensure stable production operations through proactive monitoring, incident management, and collaboration with US onshore teams.

Key Responsibilities

API & AI Development

• Design and develop Mule 4 APIs using Anypoint Studio
• Implement API-led connectivity (System, Process, Experience APIs)
• Build reusable integration components and automation frameworks
• Write complex DataWeave 2.0 transformations
• Implement robust error handling, logging, and retry mechanisms
• Configure API security policies (OAuth, JWT, Client ID enforcement)
• Support integrations between MuleSoft APIs, RPA bots, ERP/CRM systems, and external services
• Python scripting & AI/LLM integrations (Gemini/Claude/ OpenAI)

Production Support (L2/L3)

• Monitor MuleSoft APIs, connectors, and runtimes
• Provide L2/L3 support for production incidents, failures, and performance issues
• Analyze logs, error traces, JSON/XML payloads to identify root causes
• Manage incident lifecycle: triage fix validation closure documentation
• Ensure SLAs for response, resolution, and uptime are met
• Deploy patches, configuration updates, and minor enhancements
• Maintain schedules, triggers, credentials, and environment configurations
• Follow ITSM processes (Incident, Problem, Change Management)
• Create SOPs, runbooks, and knowledge-base documentation
• Coordinate daily handoffs and escalations with India offshore teams

Required Skills & Experience

• 4 6 years of overall experience in integration development/support
• Strong hands-on experience with:
• Mule 4 architecture
• DataWeave 2.0
• REST/SOAP APIs
• RAML / OpenAPI
• API-led connectivity
• Experience with:
• Anypoint Platform (API Manager, Runtime Manager, Exchange)
• Anypoint Monitoring
• CloudHub / Hybrid / Runtime Fabric
• MUnit testing
• Strong understanding of:
• JSON/XML payload debugging
• OAuth 2.0 / JWT security
• Integration patterns
• Exception handling & retry strategies
• Experience supporting ERP/CRM integrations (NetSuite, Oracle, SAP, Salesforce)
• Familiarity with:
• Schedulers, queues, credential vaults
• CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions)
• Ability to work independently during US overlap hours

Good to Have

• MuleSoft Certifications (MCD Level 1, MCPA, MCIA)
• Experience with SQL, Postman
• Log monitoring tools (Splunk, Kibana)
• Cloud exposure (AWS/Azure monitoring services)
• Knowledge of containerization (Docker/Kubernetes)

Soft Skills

• Strong troubleshooting and analytical skills
• Excellent documentation and communication skills
• Proactive production monitoring mindset
• Ability to handle critical incidents calmly
• Strong collaboration skills across offshore/onshore teams