Technology Support III: Production Stability & Incidents

Testing Site - JPMC in Australia's Sydney area seeks a Technology Support professional to ensure stability, availability and performance of production applications across internal and external systems. You will troubleshoot, maintain, and resolve production interruptions while driving continuous improvement and a seamless user experience.

The role requires 3+ years of IT service troubleshooting experience, proficiency with monitoring tools such as Splunk, AppDynamics, Dynatrace, Grafana, and