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Full timeManufacturing

Technology Support III: Production Stability & Incidents

Testing Site - JPMCSydney, Sydney🇦🇺Australia

Why this role stands out

Elevate your career at a global industry leader where you will play a pivotal role in ensuring the seamless performance of mission-critical production systems. This position is perfect for a proactive problem-solver with a strong technical background who thrives in a collaborative environment focused on continuous improvement and operational excellence. Apply today to sharpen your expertise with top-tier monitoring tools and make a tangible impact within a world-class technology team.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationSydney, Sydney, Australia
Continuous Improvement

Job description

Testing Site - JPMC in Australia's Sydney area seeks a Technology Support professional to ensure stability, availability and performance of production applications across internal and external systems. You will troubleshoot, maintain, and resolve production interruptions while driving continuous improvement and a seamless user experience.

The role requires 3+ years of IT service troubleshooting experience, proficiency with monitoring tools such as Splunk, AppDynamics, Dynatrace, Grafana, and

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