Why this role stands out
This hybrid role offers a fantastic opportunity to contribute to impactful events at a renowned institution, perfect for someone detail-oriented and eager to develop operational and client-facing skills. You'll thrive in this dynamic environment, supporting diverse events and ensuring exceptional experiences for clients, all within a flexible work arrangement.
Quick overview
Job description
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
Who We Are
As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.
The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.
Why We Need You
Under direction of the Operations Manager, Event Strategy, Sales & Operations (ESSO), this position is responsible for supporting event(s) sold & coordinated by the ESSO department. Major duties include ensuring that a client's expectations are met, adherence to the Museum's policies and standard operating procedures, as well as clear/concise event documentation post-event.
Schedule: This position does not have a set weekly schedule or guaranteed hours. Shifts are assigned based on the Museum's event calendar, and candidates must be flexible and available to work a variety of days, evenings, weekends, and occasional holidays.
What You’ll Accomplish
- Support Event Operations: Works as a contributing team member, under the on-site direction & guidance of the Lead Function Coordinator.
- Prepare Event Spaces: Sets necessary signage, parking validator, coat check tags (as needed), etc. to help welcome guests.
- Confirm Event Setups: Helps confirm accurate set-ups (floorplans - tables/chairs, AV, etc.).
- Monitor Event Execution: Stays proactive & vigilant throughout the event to communicate any problems/challenges that arise to the Lead.
- Support Guest Safety: Oversees arrival, movement & departure of guests to ensure safety.
- Document Event Outcomes: Ensures clear/concise event documentation post-event.
What We’re Looking For (Competencies)
- General knowledge & understanding of the work environment; HS Diploma or equivalent
- One (1) year or more of event coordination experience
- Demonstrated problem-solving skills
- Demonstrated verbal & written communication skills
- Ability to remain calm & function when working in challenging situation
How We Work-Our Values
Mission-Focused: We inspire a lifelong love of science in everyone.
Audience-Driven: Everything we do begins with the people we serve.
Innovative: We are curious, take smart risks, share responsibility, and own outcomes.
Generous: We offer time and energy towards common goals.
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