OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale.

As a Software Engineer III at OpenGov, you’ll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. As a crucial member of our engineering team, you’ll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS.

Responsibilities

• Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success.

• Generate clean, efficient, and well-documented software following industry best practices.

• Independently design and develop high-quality features that are scalable, secure, and maintainable.

• Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.

• Troubleshoot, debug, and resolve complex technical issues.

• Drive continuous improvement of development processes, tools and operational excellence

• Mentor and guide junior software engineers, fostering a culture of continuous learning and improvement.

• Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate.

• Contribute to OpenGov’s Engineering culture of innovation, leading-edge technology adoption and quality
  

Requirements and Preferred Experience

• Thrives in a fast-paced, high-growth, ambiguous environment

• Demonstrated experience in working with customers to improve product experiences

• Experience working across the stack (frontend + backend) and comfort shipping features end-to-end

• Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required)

• Expertise in authentication and authorisation technologies including Auth0, OAuth 2.0, JWT, RBAC, Re-BAC, FGA, etc.

• Experience in implementing secure Authn/Authz flows with roles, claims, and fine-grained access management.

• BA/BS in a computer-science-related discipline or equivalent experience required

• 5+ years of professional experience in software development.

• Proficiency in Python, JavaScript/TypeScript, ReactJS, and NodeJS is required

• Proficiency in data structures, database concepts and algorithms is required

• Proficiency in observability concepts is required

• Proficiency in GraphQL APIs is required

• Experience in building software using event-driven architecture is highly desirable

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.