Service Technician I

Service Technician I | Burlington, CT | On-site We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a team of thousands across numerous countries, this organisation leverages advanced technology and deep expertise to deliver unparalleled safety and security solutions. Join a company focused on making the world a safer place. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application, system, and equipment issues, working both independently and collaboratively. • Execute preventative maintenance tasks to maximize application availability and identify potential system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications accurately using a digital change control tracking system. • Conduct pre-deployment testing of upgrades and major modifications, as well as perform on-site installations. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Familiarity with network communications and IP addressing. • Proficiency in Microsoft Office Suite. • Excellent problem-solving, analytical, communication, and time management skills. What's On Offer • Comprehensive benefits package including medical, dental, vision, and life insurance. • 401K with a significant company match. • Generous paid time off, including vacation, holiday, and sick time. • Paid company training, educational assistance, and exceptional growth opportunities. • Company vehicle, laptop, and cell phone provided. Apply via Haystack today!