IT Service Desk I

Description
Our Client is looking for a desk side support technician in Greensboro, NC to do the following responsibilities: handling computer re-imaging, software installations, password resets, installation of printers, providing hands-on support for backend teams, and assisting with network or platform issues under the guidance of a network or platform engineer. The ideal candidate should have at least two to three years of experience in a similar role, with a strong technical skill set and excellent interpersonal skills. The position is contract-to-hire for a duration of six months, with the possibility of extension or conversion based on performance.
Prior experience in desktop support or related field
In-depth knowledge of desktop hardware and software systems
Basic understanding of networks and how devices communicate over them
Basic understanding of Active Directory and how user and computer accounts authenticate
Skills
Help desk, Help desk support, Service desk, Troubleshooting, Windows, mobile device
Top Skills Details
Help desk,Help desk support,Service desk,Troubleshooting,Windows,mobile device,Intune
Additional Skills & Qualifications
Familiarity with MS Tools such as InTune and Endpoint Config Manager
Excellent Critical Thinking Skills
Proficient in Windows computer operating systems
Exceptional time-management and multitasking abilities
Strong problem-solving and interpersonal skills
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Greensboro, NC.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Greensboro,NC.
Application Deadline
This position is anticipated to close on Jul 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.