Why This Role Stands Out
This hybrid role offers a fantastic opportunity to leverage your 5-10 years of financial services expertise, supporting clients with retirement plans and investment products. You'll thrive in this position if you possess strong communication and problem-solving skills, and are eager to contribute to a reputable company. Apply today to gain valuable experience and advance your career in the financial sector.
Quick Overview
Job Description
Urgent Hiring: Customer Service Representative (CSR) – Financial Services
Location: Remote, USA
Experience: 5–10 years
Employment type: 6-month contract
Job Summary
We are seeking an experienced Customer Service Representative with a background in U.S. financial services or insurance. The ideal candidate has hands-on experience supporting 401(k) and retirement plans, life insurance, and investment products.
Required Skills
- 5–10 years of customer service experience, preferably in financial services, banking, retirement services, or insurance.
- Hands-on experience with 401(k) and retirement plans.
- Experience servicing life insurance products or policies.
- Knowledge of finance, investment products, and the stock market, including equities and securities.
- Experience with customer accounts and financial transactions.
- Strong verbal and written communication, problem-solving, and customer-handling skills.
Additional Requirements
- Background check (BGC) is mandatory.
- Fingerprint verification is mandatory.
- Must be available for 24/7 rotational shifts, including night shifts.
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