Quick Overview
Job Description
Position: Mainframe technical expertise
Location : Raleigh, NC 27617
Contract duration: 12+ months
Must-Have Skills:
- IBM Mainframe technologies (z/OS, JCL, COBOL, DB2, CICS, VSAM)
- Production Support and Incident Management
- Mainframe Application Analysis and Troubleshooting
- Batch Monitoring and Scheduling
- Root Cause Analysis (RCA) and Problem Management
- ServiceNow or equivalent ticketing tools
- Strong stakeholder communication and client-facing experience
- Knowledge of SDLC and Agile methodologies
Nice-to-Have Skills:
- Mainframe modernization initiatives
- AFS/Banking or Financial Services domain experience
- Control-M or other scheduling tools
Detailed Job Description:
We are seeking an experienced Mainframe Analyst to join the Digital Growth (DG) Program in an onsite client-facing role. The candidate will be responsible for analyzing, supporting, and enhancing critical Mainframe applications while serving as a key liaison between business stakeholders, development teams, and production support teams.
Key responsibilities include:
- Analyze, troubleshoot, and resolve Mainframe application issues.
- Support production operations and ensure system stability and performance.
- Perform impact analysis for enhancements, defects, and change requests.
- Collaborate with business users and technical teams to gather and clarify requirements.
- Conduct root cause analysis and drive permanent resolutions to recurring issues.
- Participate in release planning, testing support, and implementation activities.
- Monitor batch processing activities and resolve job failures as needed.
- Maintain project and operational documentation, runbooks, and support procedures.
- Provide regular status updates to client and leadership teams.
Minimum Experience:- 8-10 Years
Preferred Domain Experience:
- Banking and Financial Services
- Application Maintenance and Enhancement Projects
- Large Enterprise Support Environments
Interview Process (Is face to face required?) Yes
Thanks & Regards,
Shivanshi Srivastava
Sr Associate – Talent Acquisition
KAnand Corporation
Email:
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