Scrum Master Project manager

Scrum Master in Agile software development
environments.
 Proven experience supporting complex, enterprise-level financial or debt management
software solutions.
 Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe,
Nexus, LeSS, or similar).
 Strong understanding of software development life cycles (SDLC), secure application
development lifecycle (SADLC), and modern DevOps practices.
 Demonstrated ability to guide teams in implementing Agile best practices, continuous
improvement, and delivery forecasting.
 Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum,
Refinement, Sprint Reviews, and Retrospectives.
 Strong ability to remove impediments, negotiate dependencies, and collaborate across
cross-functional teams (engineering, QA, product, architecture, compliance, and
operations).
 Hands-on experience using Azure DevOps Agile lifecycle management tools.
 Proven ability to coach Product Owners in backlog refinement, story decomposition,
estimation, and value prioritization.
 Experience supporting teams working with integration-heavy, API-driven, or data-centric
systems.
 Strong understanding of regulatory, privacy, and security considerations in financial
services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
 Excellent communication, facilitation, conflict resolution, and stakeholder management
skills.

 Ability to lead multiple Agile teams or a large, scaled program context.
 Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform).

Preferred Qualifications
 SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II,
ICP-ACC, or equivalent certification.
 Experience working with debt collection/servicing systems, payment processing
workflows, or financial case management platforms.
 Understanding of user-centered design, accessibility standards, and customer journey
mapping.
 Experience supporting Quality Assurance processes including regression, user
acceptance testing (UAT), and post-deployment validation.
 Ability to facilitate technical discussions, backlog elaboration sessions, and dependency
alignment across multiple teams.
 Experience contributing to or establishing Centers of Excellence (Agile CoE) or process
governance programs.