AV Monitoring & Automation Engineer

AV Monitoring & Automation Engineer

Boston, MA - 100% Onsite

AV Monitoring & Automation Engineer

Role Summary:

Implements monitoring, analytics, and proactive support capabilities for AV operations.

Roles & Responsibilities:

Deploy and manage remote monitoring solutions Enable proactive alerting and incident detection Support automation and self-healing initiatives Integrate AV monitoring with ITSM tools and dashboards Provide SLA performance insights and reporting

Key Skills:

Monitoring tools and analytics platforms (Splunk etc) ITSM integration (e.g., ServiceNow)

Automation concepts (scripts, workflows) Data analysis and reporting

Certifications (Preferred):

ITIL Foundation

Relevant monitoring/tool certifications

Education:

Bachelor’s in IT / Computer Science / Engineering