Cyber Ark SME

This role requires an onsite presence for approximately 3 days a week and is subject to change depending on client requirements

This role will be part of an on-call rota

Expected qualification and critical experiences -

• BAU engineer based on customer sites to support critical national infrastructure services.
• Perform queue-based hardware, software and user fault management within predefined SLAs
• Out of hours support rota once trained
• Excellent problem-solving skills
• Ability to work in a pressurized environment
• Good customer service skills
• Mentor for junior engineers

Mandatory Education, Skills & certification -

• CyberArk Sentry certified
• Cyberark PAS/PAM on prem
• Cyberark Alero/Remote access
• SME for Cyberark tuning, account management, upgrades and reporting
• Subject Matter Expert in Microsoft Server 2016 and Active Directory

Mandatory Requirements-

• Driving license essential
• Must meet requirements to become SC cleared
• Local to office for DR cover

Desirable Skills -

• PowerShell
• Citrix 2203
• Microsoft System Center Orchestrator (Scorch)
• IT Service Now
• SQL, NetBackup, Rubrik
• Redhat 8
• Wwindows 2019 and 2022
• Knowledge of AWS, Azure, Hyper-V, VMM, and Windows Clustering