Quick overview
Job description
- Host customer, partner, and executive visits to the Austin showroom, from pre-visit discovery through follow-up.
- Share a forward-looking vision of the digital life sciences enterprise and how Emerson's automation, software, and instrumentation work together to deliver it.
- Design, build, and run technical demos tailored to each customer's processes and goals.
- Keep demos current with new releases and use cases, working with product, engineering, and solution architects.
- Tailor the conversation for every audience, from plant engineers and IT architects to C-suite leaders.
- Turn visits into qualified opportunities with account teams, using value propositions and business cases tied to customer outcomes.
- Bring customer insights back to product and marketing, and represent Emerson at industry events.
- Bachelor's degree in engineering, life sciences, computer science, or a related field.
- Minimum of 12 years of experience in pharma, biotech, or CDMO operations, automation, manufacturing IT, or technical sales.
- Working knowledge of GMP, GAMP 5, 21 CFR Part 11, and computer system validation.
- Experience with process automation, MES, LIMS, or manufacturing data platforms.
- Experience with enterprise architecture concepts such as IT/OT integration, ISA-95, cloud and edge, and data and analytics.
- Experience delivering technical demos to both technical and executive audiences.
- Ability to work on-site in Austin, Texas, and travel up to 10%-15%.
- Experience with DeltaV, Syncade, or comparable systems is a plus.
- A background in a customer experience center, innovation lab, or solutions consulting role is preferred.
- Experience applying AI or advanced analytics in manufacturing is a plus.
- An active presence in industry groups such as ISPE or BioPhorum is ideal.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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