Quick overview
Job description
About the Role
Join a growing engineering function deploying multimodal, agentic AI systems into production for insurance claims workflows. You will own customer deployments from initial scoping through go-live, while shaping the product with insights from real-world use.
What You'll Do
Lead customer deployments end-to-end and serve as the primary technical contact for senior stakeholders.
Build trusted customer relationships, understand business challenges, and align priorities for AI adoption.
Design, build, and iterate on AI agents using prompt engineering, model integrations, and rapid prototyping.
Scope and develop product features that help customers scale and improve claims outcomes.
Integrate the platform into customer environments by working directly with technical teams on APIs and systems.
Coordinate with the core platform team and share deployment insights and best practices through internal playbooks.
What We're Looking For
At least 2 years in forward-deployed, customer-facing, founding, or software engineering work with substantial customer interaction.
Hands-on experience with Python, APIs, cloud platforms, LLMs, prompt engineering, and agentic AI systems.
Experience using AI-assisted development workflows in day-to-day engineering work.
Ability to build and manage customer relationships, own deployments, and communicate effectively with senior stakeholders.
Experience integrating third-party systems and working directly with customer technical teams; insurance or claims technology experience is relevant.
Compensation & Benefits
Base salary: $165,000 to $250,000 annually. Visa sponsorship is available.
Location
On-site in San Francisco, California.