Oracle Cloud Infrastructure

Locations: Phoenix, AZ/ NYC, NY/ Sunrise, FL

• Provide 24x7/managed services support for Oracle Cloud Infrastructure (OCI) environments.
• Administer and support Oracle Autonomous Transaction Processing (ATP) databases, including monitoring, performance, backup, recovery, and troubleshooting.
• Manage OCI compute, networking, storage, database, and cloud infrastructure services.
• Implement and maintain data security controls, encryption, key management, security policies, and compliance requirements.
• Manage Identity and Access Management (IAM), including users, groups, roles, policies, compartments, federation, and least privilege access.
• Monitor cloud environments and resolve incidents, service requests, and infrastructure issues within defined SLAs.
• Perform root-cause analysis and contribute to problem management and service improvement initiatives.
• Support security hardening, vulnerability remediation, patching, and access reviews.
• Develop operational procedures, runbooks, documentation, and knowledge-based articles.
• Work with Oracle, security, database, network, and application teams to resolve complex production issues.