Account Manager

An exciting opportunity has arisen for an experienced Account Manager to join a growing business based in Stoke-on-Trent. The successful candidate will be responsible for managing an existing portfolio of customers, developing long-term relationships and identifying opportunities to retain and grow business. The Account Manager role offers a fast-paced, supportive and sociable working environment, with a strong focus on customer service and long-term relationships.
Job Description for the Account Manager:

• Managing and developing a portfolio of existing customer accounts
• Handling customer enquiries and identifying individual vehicle and finance requirements
• Preparing accurate quotations and recommending suitable vehicle solutions
• Maintaining regular contact with customers throughout the sales and renewal process
• Identifying opportunities to secure repeat business, retain customers and increase account value
• Using multiple CRM systems to manage customer activity and maintain accurate records.
• Working towards and exceeding monthly sales, retention and account management targets.
• Delivering consistently high standards of customer service.
• Working collaboratively within a friendly and supportive team environment.

Candidate Requirements for the Account Manager:

• A minimum of two years' experience in Account Management, Automotive Sales, Vehicle Leasing or a similar customer-focused commercial role
• Ability to build and maintain strong customer relationships
• Excellent communication skills, both over the telephone and via email
• A commercially minded approach, with the ability to identify opportunities to retain and grow accounts
• Target-driven and confident to manage a busy customer portfolio
• Good working knowledge of Microsoft Office and the ability to use multiple systems
• Full UK driving licence

This role would suit candidates with the following experience: Account Manager, Automotive Account Manager, Vehicle Leasing Consultant, Car Sales Executive, Business Development Executive, Customer Relationship Manager or Sales Account Manager.
Hours: Monday to Friday: 8:45 am 5:30 pm
Salary: OTE of £45,000 - £50,000
Holidays: 20 days + BH
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.